Storm brings high winds, rain, knocking out power to 193 Eversource customers

This photo shows a downed tree damaging a power during Monday's storm. Contributed

Powerful winds and torrential rain from Monday’s storm has caused extensive damage throughout Connecticut, while knocking out power to 40,000 Eversource customers in the state, including 193 from Monroe.

As of 4 p.m., 26,000 of the outages had been restored, according to a press release from Eversource.

“Our crews are working around-the-clock shifts, restoring power as quickly and safely as possible, while following strict COVID-19 pandemic protocols and contending with difficult weather conditions,” said Mike Hayhurst, vice president of electric operations for Eversource. “We appreciate our customers’ patience and understanding that some restorations may take longer than usual as we work under the additionally challenging circumstances related to the pandemic.”

While responding to this powerful storm and working under the COVID-19 pandemic plan, line and tree crews are following firm social distancing, hygiene and enhanced sanitation measures to safeguard their health and well-being, as well as that of coworkers and customers, according to the news release.

The energy company urges customers to always stay clear of downed wires and to report them immediately to 9-1-1. They can report an outage online at, or by calling 800-286-2000. Those who signed up for the company’s two-way texting feature can send a text to report an outage and receive outage updates as they happen.

Eversource also reminds any customers who are without power and using a generator to be sure it’s located well away from their home or business and that they’re using a transfer switch installed by a licensed electrician.

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