Eversource: Power to be restored to most customers by Tuesday night

BERLIN, CT — Eversource estimates it will make significant progress by the end of the weekend and have its restoration substantially complete by Tuesday, Aug. 11, at 11:59 p.m., with many customers restored before that time. Substantially complete means fewer than one percent of customers are still without power.

However, an Eversource spokesman told The Sun the vast majority of Connecticut customers should have their electricity back by Sunday.

More than 700 crews are working urgently to repair the widespread damage to the electric system caused by Tropical Storm Isaias. Significant numbers of additional out-of-state mutual aid crews are arriving Friday and will increase the available crew resources to 1,189.

As of 9 p.m., the energy company has restored power to more than 435,000 customers since the storm began while operating under strict COVID-19 pandemic safety protocols.

Approximately 480,000 Eversource customers in Connecticut remain without power, and Eversource will continue working around-the-clock until all customers are restored.

“We know how urgently our customers need power and we will work tirelessly – with every crew and resource we can muster – until they all have power again,” said Craig Hallstrom, president of regional electric operations for Eversource. “With crews from Canada, Michigan and Massachusetts working alongside our Eversource crews, we remain laser focused on this restoration and are committed to staying on the job around-the-clock until every customer has power back.”

“We are grateful to our customers for their patience and recognize the tremendous inconvenience that being without electricity presents during the ongoing pandemic and hot days of summer,” he added.

Eversource crews continue to follow rigorous COVID-19 social distancing and safety protocols as they work to repair damage and restore power, and the energy company reminds customers to please keep their distance.

The company also reminds customers to always stay clear of downed wires, report them immediately to 9-1-1 and to be cautious while continuing with their own storm clean up be careful moving or cutting tree limbs and look for any wires that may be entangled in debris.

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