Tax Collector encourages residents to use contactless payment options

MONROE, CT — The Town of Monroe Tax Collector’s Office encourages taxpayers to take advantage of its available online payment platform to view and pay their bills during this time of increased social distancing due to the COVID-19 pandemic.

With the platform provided through Electronic Bill Presentment and Payment provider Invoice Cloud, Monroe taxpayers can view and pay their real estate, personal property and motor vehicle excise tax bills. This easy-to-use, convenient method allows users to make one-time payments or schedule automatic payments by credit card or electronic check. Taxpayers can even pay by text message.

The Tax Collector’s Office, located inside Town Hall at 7 Fan Hill Road, closed to routine public access in March due to COVID-19 restrictions. It is now open to taxpayers by appointment only.

“For the foreseeable future, online payments are a convenient way for residents to stay safe and make payments from home on their computer or mobile device,” said Monroe Tax Collector Deborah Heim. “When people realize how easy the online payment platform is to sign up for and use, they are embracing it.”

The Tax Collector’s Office has utilized Invoice Cloud to safely process online payments since 2018. Payments made by credit card include a percentage-based fee for use of the service, while payments made by electronic check have a nominal, 95-cent processing fee.

“Online payments allow people to easily take care of their bills on their smartphone, tablet, laptop or other computer,” said Bob Lapides, president of Invoice Cloud. “With social distancing still having an effect on many day-to-day errands and transactions, consumers are finding even more convenience in the technology.”

For information, contact the Tax Collector’s Office by phone at 203-452-2804 or online at

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